Specific Job Duties & Responsibilities:
• Assures safe patient care in the perinatal and post-partum arena by articulating, educating to, and managing to evidence-based, patient safety practices completely and consistently
• Assures caregivers’ consistent use of patient identification and medication verification processes, including bedside medication verification using barcode scanning technology
• Assures caregivers’ safe, patient centered hand-offs, as evidenced by bedside report, including patient and family in communication as appropriate
• Assures caregivers’ focus on patient safety, as evidenced by monitoring for hourly patient rounds, implementation of patient-specific plan of care, safe management of breast milk, and patient education
• Assures caregivers perform real-time documentation in the electronic medical record, to the extent possible, including fetal monitoring, newborn hearing screening, CCHD screening and data essential for timely, accurate patient billing
• Provides direction and oversight to childbirth preparation, post-partum, lactation, and fetal monitoring education
• Participating in development of the annual operating budget and capital budget requests, clearly articulating anticipated needs
• Demonstrating knowledge of and demonstrating continuous quality improvement within service areas
• Demonstrating systems thinking and applying the “big picture” view across the organization
• Demonstrating sound decision making and problem solving skills
• Demonstrating strategic management skills, including project management, meeting defined timelines, and communication and presentation skills
• Demonstrating human resource leadership skills, including caregiver recruitment and on-boarding, development, coaching and mentoring, performance management (including timely completion of performance evaluations), and succession planning
• Demonstrating relationship management skills, including communication skills, self-awareness, understanding of team dynamics, conflict management
• Demonstrating ethical behavior and clinical practice
• Collaborates with the CNO & other department managers regarding unit goals to ensure excellence in patient care for the population of patients served on the designated unit and in supporting the patient placement guidelines
• Oversee the day-to-day operations of assigned nursing unit to assure adequate staff, supplies & equipment is available to provide quality nursing care
• Monitor and evaluate appropriate care and standards of care
• Collaborates with other nursing units to ensure safe patient hand-offs and effective sharing of staff resources
• Maintain a daily, ongoing process with the Case Management team to ensure that all patients are receiving all required services available
• Fosters flow of information within the unit regarding projects, professional practice expectations, standards for clinical practice, staffing guidelines, new equipment/updated processes, unit goals, etc.
• Hold monthly staff meetings to include staff education, patient standards and quality improvement process findings
• Maintain open communication channels for all staff to promote teamwork within the unit
• Participate in departmental Quality Improvement and Assurance activities by providing goals, benchmarks or thresholds on a monthly basis. Provide staff with findings and education regarding quality deficiencies or needs.
• Assist with other leadership duties/projects in the absence of other unit managers
• Act as resource to staff regarding established standards, hospital policies and procedures
• Monitors the delivery and coordination of patient care performed on the designated unit
• Notify the physician about situations that require immediate intervention
• Supports effective unit huddles and staff meetings
• Ensures safe handoffs of care and response to emergent situations on the unit
• Provides direct patient care when needed and maintains clinical expertise in the care of specific populations served on the designated unit
• Provide a complete education foundation to each patient and his/her family members prior to discharge
• Demonstrates the knowledge and skills necessary to provide patient care that is appropriate to the ages of the patients served and provides nursing support as required
• Other duties and responsibilities as necessary for completion of job
Building High Performance Teams:
• Supports unit practices for on-boarding new staff and recognizing the contributions of all staff
• Provides timely feedback and coaching to those learning new skills, during implementation of new equipment/processes and ongoing to support excellence in patient care
• Supports teamwork and collaboration within the unit based team, with other disciplines, other ancillary departments and with other organizations
• Supports charge nurses and preceptors in fulfilling their roles in support of staff and nursing students.
• Mentors others in effective delegation and prioritization skills
• Collaborates with unit leadership on individual action plans for assessed areas of improvement for unit staff
Creates and maintains a healing environment by:
• Maintaining noise at the lowest possible levels
• Promoting and maintaining a professional environment
• Keeping work areas uncluttered monitoring for cleanliness
• Supporting the team to focus attention on the patient
• Demonstrating professionalism, courtesy, compassion, and respect for others, and holding caregivers responsible for doing the same
Coordinates and manages all resources necessary to provide optimal nursing care, including availability of staff resources, patient care supplies and automated patient care systems. Effectively manages resources through systems management and coordinates system issues to assure optimal patient care.
Maintains an optimal level of productivity, based on the coordination of efficient 24-hour staffing and scheduling patterns and labor management standards.
Acts as a liaison between medical and nursing staffs as necessary.
Assists with human resources responsibilities for staff which include interviewing and selection of new employees, promotions, staff development, performance evaluations, compensation changes, resolution of employee concerns, corrective actions, terminations, and overall employee morale.
• Evaluates the quality of patient care provided by department staff by using standards of practice, patient outcomes and other quality indicators to include peer review, incident reports, use of policies and procedures, evaluation of equipment, supplies and products; ensures appropriate resources are available for department performance improvement initiatives.
• Develops service strategies and monitors service levels against indicators to demonstrate improvement in customer and patient satisfaction. Coordinates and integrates services with other areas.
• Responsible for attaining and maintaining department's compliance in addition to other regulatory bodies.
• Assists physicians and other departments with development of new services, identifying potential new sources of revenue and/or assisting in the marketing of existing and new programs.
• Assists with patient rounding and/or discharge phone calls and/or relieves staff so that they can complete discharge phone calls
• Ensures effective patient teaching using teach back technique and updates to the patient/staff communication board are routinely completed in a timely manner
• Assists in resolving patient/family concerns in a timely manner and/or refer appropriate cases to unit leadership
• Responds to practitioner concerns and ensures Chief Nursing Officer is aware
Professional Growth & Development:
• Strives to expand own knowledge and skills in nursing and clinical specialty
• Monitors trends in healthcare industry, and adapts to changes and new developments
JOB SPECIFICATIONS: DESCRIPTION
1. EDUCATION • Registered Nurse, currently licensed in the State of Arkansas; BSN preferred
2. LICENSURE • Must have a valid license to practice nursing as an RN in the state of Arkansas
• Must have a valid Driver’s License
• Current Healthcare Provider CPR, ACLS, NRP and PALS certifications, or must obtain within 6 months
3. EXPERIENCE • Minimum two years of experience in L&D
• 1 year supervisory or management experience preferred
• Analytical skills necessary to organize and direct the work of others as well as develop, implement and administer policies & procedures
• Familiar with equipment, tools, and work aids used in the delivery of patient care within the L&D and NSY area
• Demonstrates competence in HIPPA, Infection Control, Safety, Risk Management & Security Measures
• Speak, read and write grammatically correct English
• Provide effective leadership to assigned personnel, maintain positive relationships among staff, physicians and ancillary personnel; interact with patients and visitors
• Able to handle a fluctuating workload
• Physical Demand Level: Heavy
o In an 8-hour workday, must be able to lift/carry:
50 to 100 pounds occasionally
25 to 50 pounds frequently
10 to 20 pounds constantly
o As required, must be able to :
Sit, Stand, Walk, Bend, Squat, Kneel, Crawl, Climb and Reach above shoulders
Push and Pull
Perform fine motor functions
• Must possess functional vision, hearing, and speech in order to communicate effectively with clients, client advocates and staff
• Monday-Friday (scheduled for 8hr days), however, hours varied dependent upon staffing and patient census
• The employee works in an environment with biological, chemical and mechanical hazards. The employer will provide appropriate training, protective equipment and engineering controls for the protection and safety of the employee. As a condition of employment the employee is required to abide by all DMH policies and risk management regulations including the proper use of protective devices and procedures. As a condition of employment, the employee will be required to demonstrate competence in DMH safety and security procedures.
• Demonstrate knowledge and skills to provide care appropriate to the age of the patients. Cognizant of ethical and legal issues inherent
• The ability to work in a constant state of alertness and in a safe manner.
• Employees who have legally obtained a prescription for medical marijuana, cannot use marijuana at work or come to work “under the influence” & must not be in possession of marijuana while on hospital property.
Position Type : Full Time
Shift : Day
VALERIE RUSSWORM - MED SURG MANAGER